Orange Business Services to transform Sony’s global network to drive business efficiency
Orange will now be Sony’s principal global provider, delivering a fully automated, intelligent network for all global business…
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Automate and Operationalize AI with Watson Machine Learning and Watson OpenScale
Date: 13th June 2019 | 3:00 pm - 4:00 pm
WorkKey enabling Indian firms streamline workflows, boost productivity
The idea, says Varun Bhutani who is Managing Director at WorkKey, is to bring productivity enhancements to legacy workflow…
CarDekho selects Rezo.AI to deliver superior Customer Experience
Rezo.AI, an AI-driven platform, to deliver personalised responses through WhatsApp automation
Cyber Peace Foundation, DSCI and Google organise workshop for law enforcement officers
Cyber Peace Foundation and Data Security Council of India, with the support of Google, have collaborated to design a capacity…
Digitisation leads to cost optimisation at Forbes Marshall: Dr Shantam Shukla, Lead Innovation…
Data Analytics, IoT and cloud has reined in costs incurred on materials, energy: Dr Shantam Shukla, Lead Innovation Officer,…
SAS is a Leader in the 2019 Gartner Magic Quadrant for Multi-channel Marketing Hubs
Marketers see personalisation as key to multi-channel marketing success. In response, MMH vendors are facilitating unified…
The Secrets of Delivering Exceptional Customer Experience
Customer needs, habits, buying propensity, satisfaction, financial risk appetite and other critical factors are all examples of…
The Forrester Wave™: Real-Time Interaction Management
In our 33-criterion evaluation of real-time interaction management (RTIM) providers, we identified the 12 most significant ones -…