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Home  »  Videos  »  Digital TechSenate  »  Retail, ECommerce & QSR Track  »  Krishnan Venkateswaran, CDO & CIO, Titan | Digital Technology Senate – Retail, ECommerce & QSR Week

Krishnan Venkateswaran, CDO & CIO, Titan | Digital Technology Senate – Retail, ECommerce & QSR Week

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Key Highlights:

  • In retail, we are seeing trends of incremental use of technology and it will continue in the future
  • Omni channel is about being able to seamlessly merge every channel of customer engagement
  • We will be soon launching Virtual TryOn for our bridal jewellery portfolio
  • The combination of loyalty programme and data enrichment results in the magic of personalisation
  • Organisations must behave like a startup; they must experiment learn and adapt

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