Chitti Babu, Group Chief Information Officer, Aurobindo Pharma

In this video:
Chitti Babu, Group Chief Information Officer, Aurobindo Pharma

Topic: Transformational Journey of Aurobindo Pharma

Key Highlights:
[1] We are driving our digital transformation to support rapid global growth; MES, electronic batch records and smart factory systems are helping us meet compliance while improving speed and visibility across operations.

[2] We do not rely on third-party models; we have brought generative AI in-house, trained it on our own data and are building ERP-integrated chatbots without allowing anything to leave our firewall.

[3] We take AI adoption seriously; no tool is rolled out unless it has been tested and stable for at least six months. We are not rushing anything, especially in a regulated industry like pharmaceuticals.

[4] We are digitising everything from our quality labs to transport management; we are replacing paper with real-time dashboards, SCADA integration and cloud systems to build resilience across the value chain.

[5] AI can assist but it will not replace people; it lacks emotional intelligence and real-world experience. Our teams still make the critical decisions, particularly when patient safety is at stake.